home

FAQS

Please see below for a quick and easy guide to our most frequently asked questions.

If you can’t find an answer to your question below, please do not hesitate to contact one of our friendly team members.

CONTACT US

What is the role of a Body Corporate?

What is the role of the Body Corporate Manager?

What services does KBW Community Management offer?

Where are your offices located?

What kinds of fees and charges do you apply?

Can you assist developers?

What is the role of a Body Corporate?

A body corporate is a legal entity created when land is subdivided and registered under the Lands Title Act 1994 to establish a community titles scheme. The scheme can be a duplex, a residential unit block, a high rise accommodation building, a shopping complex or a business park.

The Body Corporate:

has a general responsibility to maintain, manage and control the common property for the benefit of the owners
determines the contributions payable by owners to fund the operation of the body corporate
must have public risk insurance over the common property to provide coverage for compensation for death, illness or injury and damage to property to at least $10 million for a single event

The Body Corporate can establish rules that relate to the:

management and control of common property and body corporate assets
use and enjoyment of lots, common property and assets (these rules must be in the form of by-laws which can be enforced by the Body Corporate)
must keep records including minutes of general and committee meetings, a roll of owners, financial accounts and register of assets, engagements and authorisations

The body corporate makes decisions about these and other matters either at a general meeting or through a representative committee.

What is the role of the Body Corporate Manager?

The most common role of the appointed manager is to exercise the powers of the Secretary and Treasurer. This means the manager will be responsible for matters such as calling committee and general meetings, sending out levy notices and by-law contravention notices, forwarding the minutes of meetings, and managing the body corporate funds. The Body Corporate Manager may at the request of the Body Corporate/Committee perform other duties.

What services does KBW Community Management offer?

Our services include all aspects of Body Corporate Management, including Secretarial and Treasurers’ duties, arranging insurance, maintenance and repairs, recovery of levies in arrears, reporting and financial management, and professional advice as needed.

Where are your offices located?

KBW Community Management provides professional services for clients in Queensland. Our offices are located on the Sunshine Coast, Hervey Bay and Brisbane.

What kinds of fees and charges do you apply?

We have a clear schedule of fees for a range of services and can provide you with a specific quotation based on your needs. Contact us for a prompt and personalised response to your enquiry.

Can you assist developers?

We have a dedicated division for development and our team has considerable experience in the development industry. We would be pleased to discuss your projects needs with you.

We've spent nearly 10 years working with KBW, and commend them on their friendly, efficient and attentive strata management - who could ask for more...

Barry Keegan Barry Keegan - Chairperson, Joanne Apartments, Caloundra

|

Opat is a Painting and Decorating Company specialising in building maintenance for over 60 years. We have liaised with many Body Corporates within the Queensland region over the years. I wish to take this opportunity to recommend the services of KBW Community Management. I am impressed with the interaction KBW has had with Opat. To name just a few, I have found them to be: Professional, timely and transparent in their transactions Knowledgeable in Body Corporate matters I have also been very impressed in the effort applied in their preparation for jobs to be mobilised, which has...

Chris Hussey Chris Hussey- Managing Director, OPAT Painters and Maintenance

|

KBW prepare all notices of meetings, minutes of the meeting and are part of the AGM. We have found that the AGM’s have run smoothly as the information provided for the meeting is fully explained and presented professionally. Any of the team is available at any stage to discuss relevant issues to their portfolio. We have no hesitation in recommending KBW to any Developer or Body Corporate looking for a Management Company.”

Barry Neck Barry Neck – Chairperson, Pier One Hervey Bay

|

My name is Tim Grieve of TMG Construction. My company was first introduced to KBW Community Management by a local design company. We have now been associated with KBW for the past 10 years. During this time I have welcomed the opportunity to work with KBW in all areas of Body Corporate rectification and maintenance works on the Buildings under their management. To date, Carolyn West has been my main contact at KBW Community Management. I have found her and all the staff to be prompt, concise, with a great deal of knowledge and understanding of what is required to quote on these buildi...

Tim Grieve Tim Grieve , TMG Construction

|

“We have been providing pest control services for various buildings that KBW manage since 2005. I just wanted a moment to say thank you to KBW. Working with KBW is a pleasure, most of all because the staff are very proficient, helpful and easy to work with. From our long standing experience with KBW, it is easy to state that they are extremely diligent when it comes to ensuring the buildings they manage receive timely and quality services. All round, the relationships we have been able to foster with the staff at KBW are excellent, and great staff make a great business. Based on this, ...

Beau Rheinberger General Manager, Bundilla Pest Control

|

KBW has been an excellent Body Corporate manager for the Committee at Oceans Resort & Spa. Their professionalism, reporting tools and knowledge have helped us greatly and they continue to provide responsive services.

Leigh Bennett Leigh Bennett – Committee Member, Ocean Resort & Spa Hervey Bay (formerly Pepper Pier Resort)

|

Having had 12 years’ experience in the Industry, I was well aware of what was required of a Body Corporate Management business from both my and the individual lot owners prospective. KBW met the expectations sought from a Body Corporate Management business and I have regular contact with the Body Corporate Manager who takes a genuine interest in our Building, something that never happened with our prior Community Managers who provided little to no service and above Industry average charges and costs. The move to KBW last year can now be seen as the start of a solid business relationship t...

Greg Diggles Greg Diggles – Resident Manager, Bay Village Hervey Bay

|

Our body corporate has worked with KBW for a number of years. They helped us to do a major upgrade of our lift system recently. I find them to be prompt with their services always of a high standard and importantly are easy to work with

Roger McComiskie Roger McComiskie – Chairperson, Lahaina Body Corporate, Mooloolaba

|

I am the Chairperson of Joanne Apartments Body Corporate which has its building of 18 units located at Caloundra. Joanne Apartments has been using the services of KBW Community Management for in excess of 10 years and on behalf of the Joanne Apartments Body Corporate I can advise that we have been very satisfied with the professional service provided by KBW which includes all Secretarial matters; financial accounts; attendance at Committee and AGM meetings and general advice as required. A major refurbishment of the building was undertaken in 2009 and KBW worked very closely with the ...

Barry Keegan Barry Keegan – Chairperson, Joanne Apartments, Caloundra

|